Everything you need,
before you arrive
A hospital visit is easier when you know what happens next. This page walks through a visit from start to finish — what to bring, what happens on the day, and what follows.
Booking and preparation
Most delays on the day come from something missing at booking. These are the things worth sorting out first.
Book your slot
Call reception or send a request online. We confirm every booking by phone.
Read moreTell us your insurer
Mention your policy at booking so pre-authorisation is ready before you travel.
Read moreGather your records
Bring previous reports and prescriptions — it often saves repeating tests.
Read morePlan your journey
Check the centre’s address, hours and nearest landmark before you set out.
Read moreWhat happens at the centre
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01
Consultation
Meet a nephrologist or diabetologist to review your history, current medication and reports.
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02
Diagnosis
Bloodwork, ultrasound and ECG are carried out in our own laboratory, usually within the same visit.
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03
Access Planning
For dialysis, our vascular team plans and creates the access that will carry you through treatment.
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04
Treatment
Hemodialysis sessions on Fresenius 4008S machines, with nursing support throughout each session.
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05
Ongoing Care
Diet and nutrition counselling, medication review and regular monitoring between sessions.
Results, follow-up and support
Your results
Investigations are processed in our own laboratory, so your consultant usually has them within the same visit rather than days later.
DiagnosticsFollow-up
Long-term treatment is a rhythm, not a single appointment. Your consultant sets the review interval and we book it before you leave.
Our consultantsLiving with treatment
Dietitians, social workers and transplant coordinators support patients between appointments — because long-term care asks more of people than medicine alone.
Health libraryPatient guides
Insurance, settled at the desk
Our insurance desk handles pre-authorisation and paperwork so you are not chasing forms after treatment. Tell us your insurer when you book and we will confirm what is covered before you travel.
Check your insurer
Tell us who you are insured with and we will confirm what applies before you travel.
What to bring
- A photo ID and, if you have one, your hospital registration number
- Your insurance card or policy details
- Previous reports, scans and discharge summaries
- A current list of medicines, including doses
- Any referral letter from another doctor
- A family member or friend, if you would prefer support
Common questions
What dialysis services does Levo Healthcare provide?
We provide hemodialysis across 30 stations using Fresenius 4008S machines, dialysis access management through our vascular team, and dialysis diet and nutrition counselling. Support for at-home treatment is also available.
Do you treat diabetes as well as kidney disease?
Yes. Our diabetology service covers diabetes diagnosis and monitoring, continuous glucose monitoring, insulin therapy management, oral medication management, and diabetes education and self-management training.
Can I have blood tests done without visiting the centre?
Yes. We offer home sample collection in addition to our in-house super-speciality laboratory, ultrasound and ECG services.
Do you accept insurance?
We operate an insurance desk and support cashless treatment. Please contact us on +91 80156 92229 with your policy details so we can confirm the process for your insurer before your visit.
Where is Levo Healthcare located?
We are at No. 182, 2nd Floor, Poonamallee High Road, JB Estate, Avadi, Chennai - 600054. Call +91 80156 92229 or email info@levohealthcare.in to arrange a visit.