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Patient guide

Insurance & Cashless Treatment

We operate an insurance desk and support cashless treatment. Talk to us before your visit so the paperwork is settled in advance.

Cashless treatment

Our insurance desk can confirm whether your policy covers treatment at Levo Healthcare and guide you through the cashless process before you arrive. Getting this settled in advance means less to think about on the day.

Before your visit

Call us with your policy number, your insurer's name and the treatment you are coming in for. We will tell you what your insurer requires, what we can process directly and what you would need to claim afterwards.

What to bring

  • Your insurance card or policy document
  • Photo identification
  • Any pre-authorisation letter your insurer has issued
  • Referral notes or recent reports, if you have them

If you are not insured

Speak to us anyway. Part of our purpose is keeping treatment within reach, and we would rather have the conversation than have you delay care.